Customer Reviews:
 Very DIFFICULT to configure for remote viewing May 12, 2010
Sri P. Rangarajan
I bought this camera as a security measure to monitor my home when I was away. Could not set up the camera remotely. It works fine when on home network. Numerous call and after spending over 4 hours with tech support, still was unable to resolve the issue.
The tech support keeps saying open the port on your router and even after it is opened, it still is not viewable from a remote location. The manual is HOPELESS, does not talk anything about configuring from a remote location, setup of a static IP address, opening ports on the router nothing. Ultimately, tech support falls back on their excuse of "we cannot help with other routers". Isn't the camera supposed to work with any router and not just a Trendnet router? I will be happy if they stop playing this chicken and egg game and produce an IP camera that is easy to operate remotely without someone having any EXPERT networking knowledge. They advertise it as a networking camera, but nothing more than a nanny cam that can only be viewed on the home network.
 if you think aol is the 'internet' and tivo confuses u. pass on this April 18, 2010
Shawn B. Davis (AZ)
I debated for a few weeks prior to purchase and read and reread reviews found here. Finally pulled the trigger and bought this and its wireless partner the 110W. Read, and printed out lots of reviews from here with some great tips and good first person insights. I am sort of technically inclined, that is comfortable setting up the cable modem and wireless router in my home but i've never been able to get the printer to talk to it and allow wireless printing. Long story short, opened the boxes, read manual which is junk and as one review suggested threw it out. Was able to install the two pieces of software and get everyone happy, talking and recording within 1.5 hours. Few key ideas, Secureview software (the one that has multiple camera screen views) should not be run or even opened until you've used the IP config and gotten everything else sorted out static IP addresses, ntp time server (for time and date stamp on video, found address in review here!) etc. All config and setup stuff is done in each camera individually for all intensive purposes. You just double click the address in the crummy IP config software window (once you've changed the address from 192.168.1.3 to something else. Another INet explorer window opens with the camera view (Ta-da!) and setup button for changing all your settings. Port frwding (so you can see from remote location) is not hard or scary, neither is figuring out your routers internet address just look around in there with a pen and paper and you'll find what you need. Really. I have not got this emailing me yet. I have found free FTP server sites but no non-ssl smtp email. i am really pleased though and bought a 312 day/night with sound to go with the rest. Two viewing the front with motion activated recording (Directed to an old 250GB external hard drive) and one looking out across the back so i can hear the kids playing in the yard while i'm away. pretty cool. Not super slueth, not high end security, just fun. Between reviews here and google open on the computer next to me to lookup a few definations i had it all going and learned a few things. Not really confident that i could have done it without amazon reviewers, manufacturer support resources are pretty weak.
Very good camera for the price January 27, 2010
Mostafa Sobh
This camera is very good for the price and easy to install. Just follow the instruction provided then configure your router for port forwarding. If you don't have a static IP address then just use a no-ip service. I was able to access the camera remotely after the configuration. The night version is very poor but if you have lights then it has a very clear picture.
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